[Claim] Joint Information Services Review

[Sin Joan Yee]

Hi Eleanor,

 

Thanks for sharing this with us.  It’s good to know that the role of CLAIM
has been recognized by the consultants and hopefully the CROP agencies will
adopt their recommendation to formalize the group.   They mention USP a few
times in terms of training for library staff. We will certainly consider
this within our policy if approached.  

 

All the best and hope to read the full report in due course.

 

Joan

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 

Sin Joan Yee
University Librarian 

The University of the South Pacific

Private Bag
Laucala Campus
Suva FIJI

Tel.:           679+ 3231000 Ext. 32282            Direct: 679+ 32 32282
Fax:            679+ 323 1528
Email: Sin.Yee at usp.ac.fj
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

  _____  

From: claim-bounces at lists.spc.int [mailto:claim-bounces at lists.spc.int] On
Behalf Of Eleanor Kleiber
Sent: Monday, December 14, 2009 2:03 PM
To: claim at lists.spc.int
Subject: [Claim] Joint Information Services Review

 

Good morning CLAIM-ers,

 

PIFS, SOPAC, SPREP and the SPC recently participated in a joint review of
their Library, Archives and Publications functions.  The goal was to
identify areas that could be improved both internally, but also in
collaboration with other CROP libraries/archives/publications.

 

For reasons of confidentiality, I will not attach the entire report.
Perhaps it will be possible later when it is formally agreed to by the
participating agencies (meeting scheduled for February 2010).  However,
there were several recommendations relating to CLAIM which I have copied
below, along with any relevant discussion.

 

 

With the exception of PIFS, there was an absence of anyone at executive
level providing a leadership role for all components.   Consequently there
is a risk that strategic thinking may be fragmented and thus only partially
successful.  CROP librarians have attempted to fill the gap with their CLAIM
group (CROP Library, Archives, and Information Management Working Group),
but without high level leadership, situations such as the ones described in
this report will continue to occur because of competing priorities.
Information and knowledge management need to become a more appreciated
element in the organisational culture.  This could be achieved by inviting
the staff mentioned in recommendation 2.0.3 to CLAIM meetings once a year.
This would help highlight the cross-agency activities already advocated by
CLAIM.  The purpose of this recommendation is to raise the profile of
information services at strategic management level.

 

R2.0.4 Formalise and support the CLAIM group. Hold one meeting per year at
which strategic managers are invited to attend. 

 

There are examples of good practice within some of the libraries and they
are easy enough for the others to follow, provided (a) that staff resources
are available, and (b) that some staff training is done, perhaps with the
CLAIM framework, or perhaps by USP staff.  In either case, the training
provider should be allowed to charge for its services.

 

R6.2.7 Good practice in CROP libraries be shared amongst staff through the
CLAIM framework.  Where necessary, staff training be implemented by CLAIM or
USP.

 

The SPC library manager has written a comprehensive set of library policies.
This good practice should be repeated in all CROP libraries.

 

R6.2.11 Develop library policies for all CROP libraries through cooperation
within the CLAIM group.

 

The establishment of the CLAIM group was an important step as it provides
for a common approach which can provide support and learning opportunities
for members.  Registry staff however have been quite isolated and have not
established inter-CROP agency networks.

 

R7.0.4 The CLAIM grouping should be extended to include all Registry staff
in CROP agencies.

 

R7.0.5 A mentoring programme should be established to allow staff in
Information Services (including Registry services) with paraprofessional
level experience and/or qualifications to work closely with professionally
qualified individuals.  Potential mentors should be identified from within
the CLAIM group and further afield, and should not be limited to the two
postgraduate qualified librarians currently employed by the CROP agencies
participating in this review. 

 

 

Many of these points are not new to us.  In regards to recommendation
6.2.11, I am happy to provide a copy of these policies on request.  It is
still in draft form, as it has yet to be formally approved by the SPC, but
the basic ideas are clear.

 

Best regards,

 

Eleanor

 

________________

Eleanor Kleiber

Librarian, Archivist │ Bibliothécaire, Archiviste

Secretariat of the Pacific Community │ Secrétariat général de la
Communauté du Pacifique

 

B.P. D5 ― Noumea Cedex 98848 ― New Caledonia

phone: +687 26.01.37 ― fax:  +687 26.38.18

 

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